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The holiday season is fast approaching. Yes, I might be mentioning it even earlier than Macy's or your chain pharmacy, but before you know it, those Halloween decorations will quickly be replaced by Christmas lights and Black Friday advertising. As people …
[Read more...] about Mobile Loyalty Programs: The Do’s And Dont’s
Software companies are naturally excited when they go to roll out a new product or feature. And in a perfect world, that product/feature is immediately, and enthusiastically adopted by every customer. In reality, however, that often isn't the case. In …
[Read more...] about Product Adoption 101 – A Primer For UX And Product Teams [Sponsored]
The word "free" is often music to our ears. Free trial, free download, free music, we will take it all as long as there are no strings attached. This tangled web of strings, however, is what puts the sceptic in us, and we start to believe that nothing is …
[Read more...] about Is Your Freemium Strategy Harming Your App’s UX?
Change aversion, much like change itself, is a divisive topic. One camp asserts that users hate change. Software users have "baby duck syndrome" - imprinting on the first system they learn and judging later iterations by their similarity to the first. …
[Read more...] about Change Aversion And The Conflicted User
Systems are becoming more integrated and able to relay back qualitative, and more often quantitative, data at various degrees of frequency and complexity. In this scenario, information visualisation becomes even more important. Simply stated, information …
[Read more...] about Dashboard Design User Experience Guidelines
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