Whenever it is time to pick the next subject for Codal and UsabilityGeek's long-running UX Case Study series, I find myself searching in the same places. I aimlessly swipe through the App Store, flicking between categories and eyeing the download charts. I needle my coworkers, asking what apps they use on a day-to-day basis and what their preferences are. However, it … [Read more...]

Nobody can critique a user experience quite like a UX designer, but video game enthusiasts certainly get close. After all, game designers are a specialised breed of UXer, one with the unique challenge of making user experiences more than just usable - they have to be fun. By viewing a video game experience through the lens of web & mobile UX designers like us, we can … [Read more...]

From all the digital innovations we are looking forward to seeing advance in 2018, perhaps none are more critical than telemedicine. Defined as the administration of critical medical services through telecom devices, telemedicine is poised to provide better, cheaper, and more accessible healthcare to anyone with a smartphone. After the success of our last instalment, … [Read more...]

Have you heard the big news? Three of the biggest names in the business — Amazon, Berkshire Hathaway, and JP Morgan, have announced a joint effort to form a new kind of healthcare company for their employees. Moreover, while few details have been revealed, the conglomerates have touted the venture as one that will focus on simplifying healthcare processes through tech. … [Read more...]

Welcome to the first UX case study of 2018! Codal hopes you have had a fantastic start to the new year. For those who have followed along with our long-running UX Case Study series, welcome back, and to new readers, welcome aboard. For those who are just joining us: UX Case Study is a regular series written by UX design agency Codal, where we conduct in-depth … [Read more...]

Whether it is the notch in the new iPhone X or the unceremonious removal of the headphone jack, Apple's UX design principles have always polarised users. However, even the most fervent supporters of the Cupertino company will concede one of Apple's major design missteps lies in its universally maligned podcast app. What was once a niche medium, the vestiges of radio, … [Read more...]

With the rise of Spotify and the attempts of the tech industry's usual suspects - Apple, Amazon and Google to stake their claim in the music streaming space, it is easy to forget about one of the early pioneers of audio streaming and distribution, SoundCloud. SoundCloud is the grassroots movement of music platforms. Powered by independent artists and creators, it … [Read more...]

While traditional television still commands the majority of the public's viewership, the small screen is slowly surrendering its audience to an even smaller one: mobile devices. Major broadcasters have seen this writing on the wall and are already positioning themselves for the seemingly inevitable shift to mobile, with both ancestral networks like CBS and industry … [Read more...]

The fintech sector is a jam-packed market, flooded with tech companies vying to simplify an industry known for being a convoluted knot of regulations, bureaucratic protocol, and red tape. Creating a quality fintech user experience can be a nightmare for designers, so much so that we recently felt the need to lay out specific design guidelines for it. Social media … [Read more...]

In a blogosphere full of articles honing in on single, often granular components of user experience design, Codal‘s UX Case Study aims to examine UX from a holistic perspective, panning the camera back to explore how an experience functions as a whole. So far we have conducted UX case studies about the Duolingo, Bumble and ESPN's mobile apps. Today, we are back with … [Read more...]