Feelings about mortality. Regrets about lost opportunities and wasted time. Annoyances about stereotypes. What might sound like grist for a psychotherapy session or a philosophy class were actually major topics that recently came up in an unexpected place: a user experience feedback session I held for a top company in the smart appliance and electronics industry. The … [Read more...]
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About Yuling An
Yuling An is a Senior UX Researcher at UserTesting, an on-demand human insights platform.