Although user experience and customer experience are absolutely different notions, they have never been closer. The difference between them lies in the fact that customer experience is actually a sum of all the experiences that a person has from interacting with your brand, team, website, app, etc. In other words, user experience is just a part of customer experience and … [Read more...]
About Beata Green
Beata Green is Managing Director of HeadChannel Ltd., London based bespoke software development company. She is responsible for overall strategic direction and overseeing the company’s continuing growth, building closer client relationships and maintaining best working practices. She enjoys brisk country walks with her red fox labrador and then relaxing in front of a TV crime drama with a glass of red wine.