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Customer Experience (CX) is defined as the sum of experiences that people have during the whole relationship with a given product/service. This also pertains to the enterprise businesses. Good impression can win you trust and love from many, but bad …
[Read more...] about 16 Best Customer Experience (CX) Enterprise Software Platforms
It’s hard to run a business. You know that. And most entrepreneurs gleefully embrace this fact. The reality of it, however, can still give you goose bumps. Think about this: Amazon has been in business more than two decades now and it still doesn’t make …
[Read more...] about Why A Blog Post + A Landing Page Is A Lethal Combination
User Experience, Design and Software Development rarely get along. Design wants to create gorgeous looking portfolio pieces, User Experience wants the pathways through the system to be crystal clear for its users, and Developers either want to shoehorn a …
[Read more...] about Lean UX – Running Workshops And Getting Results
No matter the size of a company, usability testing can be viewed as a luxury that all too often gets scrapped off the agenda as deadlines start to loom. In my experience of working in the young and vibrant e-commerce startup Mallzee, this issue crops up …
[Read more...] about 5 Guidelines For Setting Up A Usability Study – Startup Style
Do you know what’s the difference between the biggest and the most profitable companies in the world and the ones that belong to the same domain and yet are not as successful, in spite of their best efforts? The answer lies in two words, or a single …
[Read more...] about 10 Characteristics Of A Bad User Experience
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