Within the digital realm, faster is almost always synonymous with better. Whether its an internet browser boasting faster loading speeds or a new mobile app that offers a quicker way to order food, when it comes to our digital experiences we want our goals completed as soon as possible. In the UX world, this holds true often enough. Designers dedicate so much of the SDLC … [Read more...]
The Psychology Behind A Successful Live Chat
Having excellent customer service is a crucial part of trying to build and nurture lasting relationships with customers. Many companies focus on providing efficient communication channels in this regard while overlooking one critical aspect: psychology. There are times when customers have experiences that are either beyond your control or leave with no other choice but to … [Read more...]
These Are The Top 6 Most Common UX Mistakes – How Many Are You Making?
The user experience (UX) is all-important in the modern business sphere. The experience your target audience has from the moment they click on your website to (ideally) making a purchase creates impressions. Your website should guide users smoothly along the buyer journey. It should engage with them through meaningful interactions. If your website falls short of … [Read more...]
Put Wix SEO to the Test for $25K: A Battle Between Wix SEO Lovers & Haters [Sponsored]
Think Wix websites don't rank well on Google? Wix says they do and they're willing to put their money where their mouth is. Wix is recruiting two agencies to battle for the highest ranking on Google for the query “Wix SEO”. The winner takes home $25K. It's the SEO Lovers vs. the Haters. The Lovers will create a Wix website and use advanced SEO tools from Wix. The Haters … [Read more...]
UI Patterns For Navigation That Makes Good UX Sense
Mobile Apps are born from ideas, substantiated by a purpose. As entrepreneurs, designers, or developers, our job is to give our users and customers a wholesome experience - we should help them get a smooth customer journey from start to finish. According to research, nearly 65% of users form a negative view of a brand with a poor app experience. What becomes crucial, then, … [Read more...]
Mobile App User Personas: Do They Hold Up In Reality?
Mobile phones are at once intensely personal objects, representing our interconnectedness with others, and symbols of how far technology has entered into our natural daily lives, often replacing more 'human' interactions. However, mobile users still want and expect a human and personal touch. In a world that is more connected through technology than ever before, the … [Read more...]
Choosing The Right UI Design Deliverables
When I moved into an apartment of my own, my first purchase was a brand new, fully-stocked toolbox. After I got home and started to assemble some furniture, I opened my pristine toolbox, grabbed my shiny new drill, and promptly stripped the screws of my dresser beyond repair. It did not matter that I was equipped with all of the state-of-the-art tools. I did not know how … [Read more...]
How AI Can Improve The UX Of Websites and Landing Pages
Artificial Intelligence (AI) is no longer a vision for the future - it is already here and is having a significant impact on how businesses can improve their practices. One big way that AI is helping businesses is in user experience and design. With AI, businesses can seamlessly adapt their website design to comply with changing trends and behaviours, increasing usability … [Read more...]
You Are Creating For A Human: Here Is Some Advice
You should know whom you are creating for. Your user is not an abstract substance. Think of a person. Explore your customer persona as you would like to explore the mind of your loved one. Discover their wants and habits. It is the only way to make your product win the audience it is aimed for. Identify the context in which your prospective user will most likely use your … [Read more...]
The Research Is in: Data-Backed Marketing Trends of 2019
You have read them before - probably in December and January while you were half-full of holiday food and less-than-half-focused on marketing trends. Still, you plugged through, skimming articles about 2019 marketing predictions like they were going out of style. Unfortunately, some of them may have - gone out of style, that is. Why? Well, predictions can be a beautiful … [Read more...]
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