Danielle Arad

About Danielle Arad

Danielle Arad is Director of Marketing and User Experience Specialist of WalkMe.com, the world's first interactive website guidance system. She is also chief writer and editor of UX Motel, a blog for user experience experts. Follow her @DanielleArad

User Experience Challenges In Customer Relationship Management Strategy Planning

By Danielle Arad

Planning the perfect Customer Relationship Management, or CRM, software is not an easy feat. Many companies don’t understand the tremendous responsibility that goes with such a task, and that’s why so many of them suffer afterwards. There are several …

Hire A User Experience Manager – 10 Reasons Why You Should Do So

By Danielle Arad

It is difficult for those not in Research & Development, Quality Assurance, Marketing or other non-customer related departments to immediately see the reasoning behind the need to hire a User Experience Manager. This is understandable. Those in more …

6 User Experience Statistics You Should Pay Attention To

By Danielle Arad

Numbers, feedback, trends and other statistics coming from several areas which lie within and outside an organisation are factored so deeply in User Experience (UX) that they make their gathering, evaluation and the setting of action points an intricate …

User Experience Challenges In Customer Relationship Management Strategy Planning

Hire A User Experience Manager – 10 Reasons Why You Should Do So

6 User Experience Statistics You Should Pay Attention To

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