UX Diary Part 5 – Making Good Products Great

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A couple of years ago, InVision raised 1.5 m in a round of funding. Today it is undoubtedly one of the leading design and prototyping collaboration tool. When Google was born, it wasn't the only search engine on the market. However it is now a technology giant. So you might ask, ‘what was the main factor that set these companies and products apart from the competition?’ The … [Read more...]

UX Diary Part 4 – It’s A Jungle Out There

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Dear Diary, I love working on developing new projects, and I firmly believe that there is a lot to be gained by involving "the UX guys" in from the earliest stages of product development. In large organizations employing specialized personnel such as product managers, products owners, or project managers, there's usually some new product or feature being cooked up all … [Read more...]

UX Diary Part 3 – Never Skip A Test

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Dear Diary, One of the most mortifying things that I recently faced in my work, is reaching out too far. This rushed, unfocused pursuit of doing it all at once is a trait that is particularly exhibited by several young professionals who are looking to set themselves apart through hard work. However this fall is particularly dangerous for people making software products, as … [Read more...]

UX Diary Part 2 – A Seat At The Table

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Dear Diary, "How do I get my organization to support my efforts for better UX?" This is a question I face, day in and day out. And I am sure that other UX enthusiasts do too. It can be a really frustrating feeling , knowing that you have the skills and passion to bring better experiences to your users but then knowing that you can't seem to get your management to share … [Read more...]

UX Diary Part 1 – On The Front Line

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Dear Diary, Four years ago I came across an article about User Experience (UX). Little did I know that this would spark an adventure that would flip my career upside down and lead to a vigorous habit of noticing details in the process and design of any experience. This encompassed everything - from the roads we drive in, to the location that the electrical sockets are placed … [Read more...]

Architecture As Design Inspiration

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When I look for inspiration for digital products, my first instinct is to look at architecture. Far from the world of digital design, architecture set many of the precedents that designers must consider when building new design. Although painting, sculpting, and other art forms are often a source of inspiration, a line must be drawn between art and design. While art can be … [Read more...]

You Are Not Your Own Worst Critic: The Value of User Experience

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When it comes to representing your brand in the best way possible, it very often revolves around a successful web presence. In particular, it will be your business’ website that will do most of the talking for you. Therefore, having a website which enables users to achieve their objectives with ease and in a way that they enjoy themselves doing so, is essential. Think of … [Read more...]

Customer User Experience For SMEs

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Are you a small to medium enterprise just starting out in business? If so check out this excellent business start-up guide. Joining the e-commerce world can often seem a little overwhelming. Not only do you have to compete with businesses of the same size in your industry, but you are also put head to head with some of the biggest players. Whilst offering competitive prices and … [Read more...]

4 Prerequisites For User Experience Practitioners In Financial Services

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User Experience (UX) practitioners may encounter a scenario whereby they need to apply their experience and expertise within the Financial Services (FS) sector. This engagement can take various forms that range from consultancy to recruitment. These in turn affect the level of understanding of financial services that is required. Indeed, clients in the world of finance … [Read more...]

Improve Your Customer Experience With Virtual Offices

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When it comes to business, presentation and simplicity is everything. Customers will be more inclined to buy your products or services if you radiate an aura of professionalism – which isn’t always the case if you don’t have a permanent office solution. (Lead image source: Porto Bay Trade) A Possible Solution Virtual offices can enhance the functionality of your business … [Read more...]

Rebranding UsabilityGeek

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You 'may' have noticed, that there have been a couple of changes in the overall look and feel of UsabilityGeek. The most visible changes are of course in the user interface of the site. These, together with other, less-evident changes in content reflect the overall direction that UsabilityGeek will be undertaking this year. From a visual perspective, most of these changes … [Read more...]

9 Intuitive Websites That Are Marketing Machines Just As Much

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The modern customer’s brain works on a single track: “Click, click… I arrived at this site… what does it give me?” That’s generally followed by “How on earth do I find what I am looking for in this mess?” “This looks like too much reading. Maybe I’ll get it done by someone else.” “Do I have to sign up for this?” With respect to web design, however, businesses sometimes … [Read more...]

IM Popularity Surge: Are UK Smartphone Users Behind the Times?

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As a highly-connected, smartphone-addicted, broadband-blessed nation, you’d have thought the UK gadget-dependant phone user would be up to the minute with all of the latest digital gizmos and trends. However, new research suggests that the British are behind the times when it comes to smartphone instant messenger applications. (Lead image source: Eltpics) It’s a peculiar … [Read more...]

The “U” in UX is for Unique

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We wonderful UX (User Experience) Designers see the world differently - and what a good job we do, I say. Growing up I, like many other people, didn’t seem to fit in. Others saw the world in a way I couldn’t relate to. At school, fellow classmates were unpredictable creatures who were your best friend one minute and your arch enemy the next. Things were very inconsistent and … [Read more...]

LG IPS Monitors – So Viral It’s Scary: Men Can’t Multitask

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LG has done it again! Indeed, they have opted for yet another scary prank to promote their high definition IPS monitors. And like its predecessor - the elevator with the collapsing floor prank, the latest instalment of the 'So Viral it's Scary campaign' has indeed gone viral. We all remember the elevator prank that came from the Dutch branch of LG. LG engineers had lined the … [Read more...]

Touchscreen Desktops: Yay or Nay?

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Touchscreen desktops are a surprisingly controversial subject. While the high tech community, like Microsoft, adopted a ‘yes we should because we could’ reasoning, many users strongly disagree. This has somewhat contributed to the sweeping dissatisfaction with Windows 8. Transitioning to touchscreen desktops is going to be a difficult process. (Lead image source: Intel Free … [Read more...]

UX: A Link In The Product Life Cycle Chain

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User Experience (UX) seems to have recently become ‘trendy’ (and I mean this in a disapproving sense.) It all happened because effectively UX has become a vaguely defined buzzword. UX should be thought of and referred to as a specifically defined and equally important part of a product life cycle chain. In this article I would like to address the concept of a product life cycle … [Read more...]

Google Hummingbird: A User Experience Perspective

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Google’s latest search algorithm, dubbed Hummingbird for being precise and fast, has sent marketers and business owners into a panic over their Search Engine Optimization (SEO) efforts and search traffic. However, this Google algorithm update extends beyond just that of organic search. In an effort to maintain its dominance as a multi-use platform, the Hummingbird algorithm … [Read more...]