Category Archives: Business

Articles about Business Usability and User Experience (UX)

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Customer User Experience For SMEs

Are you a small to medium enterprise just starting out in business? If so check out this excellent business start-up guide. Joining the e-commerce world can often seem a little overwhelming. Not only do you have to compete with businesses of the same size in your industry, but you are…
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Improve Your Customer Experience With Virtual Offices

When it comes to business, presentation and simplicity is everything. Customers will be more inclined to buy your products or services if you radiate an aura of professionalism – which isn’t always the case if you don’t have a permanent office solution. (Lead image source: Porto Bay Trade) A Possible…
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Rebranding UsabilityGeek

You ‘may’ have noticed, that there have been a couple of changes in the overall look and feel of UsabilityGeek. The most visible changes are of course in the user interface of the site. These, together with other, less-evident changes in content reflect the overall direction that UsabilityGeek will be…
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IM Popularity Surge: Are UK Smartphone Users Behind the Times?

As a highly-connected, smartphone-addicted, broadband-blessed nation, you’d have thought the UK gadget-dependant phone user would be up to the minute with all of the latest digital gizmos and trends. However, new research suggests that the British are behind the times when it comes to smartphone instant messenger applications. (Lead image…
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The “U” in UX is for Unique

We wonderful UX (User Experience) Designers see the world differently – and what a good job we do, I say. Growing up I, like many other people, didn’t seem to fit in. Others saw the world in a way I couldn’t relate to. At school, fellow classmates were unpredictable creatures…
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Touchscreen Desktops: Yay or Nay?

Touchscreen desktops are a surprisingly controversial subject. While the high tech community, like Microsoft, adopted a ‘yes we should because we could’ reasoning, many users strongly disagree. This has somewhat contributed to the sweeping dissatisfaction with Windows 8. Transitioning to touchscreen desktops is going to be a difficult process. (Lead…

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