7 Essential WordPress User Experience Plugins

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Starting up your WordPress blog or website is exciting, and there are so many plugins that you can use to make it nicer and with more functionality that it is tempting to want to use them all. Each one seems absolutely necessary for your site, and why not use it if it’s free, right? (Lead image source: Jolalmo) Well, this is not always true. Sometimes, the plugins available … [Read more...]

Horizontal Scrolling and User Experience: Best Practices

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As at October 2013, there are approximately 767 million websites amounting to 3.9 billion web pages. And the reality is that a number of them are competing with your site - trying to penetrate your market or increase their market share ... the same market you are operating in. They are trying to attract the same users that you are trying to get ... or worse still, they are … [Read more...]

What a Scavenger Hunt for Pork Chop Seasoning taught me about Improving E-Commerce User Experience

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When I was in college, if I wasn't eating ramen, I was eating pork chops. They always tasted amazing with the right seasoning. Finding the right seasoning, however, was challenging. Little did I know at the time that with each grocery store quest for the perfect seasoning, I was learning a thing or two about my future love: User Experience. Let me explain. (Lead image source: … [Read more...]

Biometric Technology Trends – Security & User Experience

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The science and technology of biometrics includes everything from fingerprint reading, which has been around as a science since the 19th century, to measurements of human heat signatures, walking gait, vein patterns, DNA and of course face recognition measurement and iris or retina scanning. While biometrics has been existing for well over 100 years in some basic form (more … [Read more...]

User Experience Challenges In Customer Relationship Management Strategy Planning

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Planning the perfect Customer Relationship Management, or CRM, software is not an easy feat. Many companies don’t understand the tremendous responsibility that goes with such a task, and that’s why so many of them suffer afterwards. There are several difficulties that any business will face when they plan the perfect CRM, it’s unavoidable. That being said, being prepared and … [Read more...]

The Art of Balancing User Experience and Security

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How much thought do users really give when they key in their username and password while making an online transaction or accessing online banking? Not much, I’m afraid. They trust the website and believe that the application they’re using is doing the right thing. But the World Wide Web is facing a growing concern of security breaches and phishing attacks, and that could put … [Read more...]

UserVOD: User Experience Improvement For Mobile Applications

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UserVOD is a useful tool service that enables iOS mobile application developers obtain insights into how users are using their apps. It achieves this by recording user sessions and capturing their actions and gestures. In addition to this, it provides aggregated visual analytics (such as heatmaps) via its dashboard. In this way, the developer would be able to know for example, … [Read more...]

User Experience: What Is It And Why Should I Care?

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User Experience – dubbed UX for short – is a hot topic. In the broadest sense, it can be defined as the overall experience you have when you are using or interacting with something – and that 'something' could literally be almost anything in the world! For many people, user experience comes to mind in the context of 'technical' devices like smart phones, computers, software, … [Read more...]

5 Guidelines For Improving Your Blog’s User Experience

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It seems that everyone and their brother today is talking about conversion rate optimization. Site owners large and small are leveraging conversion rate optimization software programs to test every button, link, and widget on their landing pages. Most of these site owners have adopted the practice to have a blog for various reasons - including (but not limited to) establish … [Read more...]

6 Social UX Guidelines For Enhancing The Social Activity On Your Site

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Social UX is the integration of social media and user experience. Many website owners underestimate the benefits that implementing a social UX strategy can bring to their website. In addition, there are many websites out there which implement a poor user experience strategy just because they copied their competition. This ultimately results in a decrease of the website's social … [Read more...]

Requirements Gathering: A Step By Step Approach For A Better User Experience (Part 2)

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Requirements are statements about an intended system that specify what it should do and how to do it. In Part 1 of this article we have seen the difference between the two types of system requirements - functional and non-functional requirements. The article then proposed a 3-step approach which you can use in order to conduct requirements gathering with good user experience in … [Read more...]

Requirements Gathering: A Step By Step Approach For A Better User Experience (Part 1)

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A great user experience is all about enabling users achieve their objective when using your artifact - be it a website, a software system or anything that you create. Now take a step back. Trying to understand how to make it easy for users to achieve their goals would be pointless if you don't place it within the context of what you know about your users. The more you … [Read more...]

Dark Tourism: Website User Experience Analysis

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According to a study by Jakob Nielsen, users will look at your site for 10 to 20 seconds before deciding whether they should proceed on reading more or leaving. Needless to say, those few seconds can make or break you. We have already written about why website usability is important for a company and how to shift your business structure to provide a better user experience. In … [Read more...]

User Experience LinkedIn Groups For UX Enthusiasts

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At one point or another, we’ve all been overwhelmed by the numerous amounts of resources circulating throughout LinkedIn. Recommended news for you based on your interests, hundreds upon hundreds of discussions (some of which are annoyingly ‘fluff’ material), non-stop updates shared by your connections – identifying your interests to sift material seems like a waste and all can … [Read more...]

6 User Experience Statistics You Should Pay Attention To

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Numbers, feedback, trends and other statistics coming from several areas which lie within and outside an organisation are factored so deeply in User Experience (UX) that they make their gathering, evaluation and the setting of action points an intricate science in and of itself. Indeed, the depth that is involved in the field of User Experience and its growing prevalence that … [Read more...]

Windows 8 vs. Windows 7 – Speed And Performance Testing

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Released on the 26th of October 2012, Windows 8 was Microsoft's response to the increase in the huge popularity of operating systems in a short period of time. Almost 3 months on, Windows 8 is attracting individuals spanning over every age group. We have heard much about the new user interface, including that it is disappointing. At this point we feel that initial reactions … [Read more...]