4 Tools For A Successful Usability Test

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In this day and age of instant gratification, usability testing is often relegated to crisis situations when a website or an app does not perform to expectations. However, ask any conversion optimization expert and they’ll tell you that usability testing is not a complicated afterthought. It’s a necessary precursor to the launch of every successful online … [Read more...]

How To Use The System Usability Scale (SUS) To Evaluate The Usability Of Your Website

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Is your website usable? If your job depends on getting a definite answer to this question, then you should start using the System Usability Scale. The System Usability Scale (SUS) was invented by John Brooke who, in 1986, created this ‘quick and dirty’ usability scale to evaluate practically any kind of system. The SUS has been tried and tested throughout almost … [Read more...]

Usability Metrics – A Guide To Quantify The Usability Of Any System

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A metric is a “system or standard of measurement” represented in units that can be utilized to describe more than one attribute. Metrics come in very handy when it comes to quantify usability during the usability evaluation of software, websites and applications. Why would you need to Measure Usability? There are many reasons as to why someone would require to … [Read more...]

Combining Content Writing And Design For Ultimate Usability

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Let’s be real: Very few people outside the realm of design visit a site to admire the creativity found there. Even fewer people are interested in the web development practices that brought it to fruition. Most visitors care about content. They come for information. I am a content strategist, you know. I work with texts, and I hardly care about all those … [Read more...]

Usability And Jargon: Can The Two Coexist?

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In today’s fast-paced, time is money world, jargon is a timesaving alternative. Acronyms litter our conversation, and everything has to be done by COP today. Of course, we all use jargon from time to time, but where is it most prevalent – lawyers? Doctors? Bankers? No, it’s the humble IT professional. A survey into jargon carried out by Six Degrees Group found that … [Read more...]

White Space – A perfect Option For Improving Usability In Web Designs

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Good web design is a result of proper planning and analysis. With just about 10 seconds available for creating that visually appealing impression on site visitors, it is vital to pay attention to each individual graphic or textual element that needs to go into a website. Web designers are always on the look out for stunning options that can allow them to come up with a … [Read more...]

Decontextualized Tests And Heuristic Reviews

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Sometimes the best way to test a product doesn’t involve the product at all. Decontextualized tests, or tests that do not involve the product, are generally geared to testing users’ attitudes on the product, or in generating ideas. But just because they may be more conceptual does not mean they are any less valuable as a source of data. In this piece, we will focus on … [Read more...]

Usability and Affordability: The Perfect Match for Customer Retention?

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There's an old customer adage — you get what you pay for. However, in recent years, that's not always been the case. Cheaper products tend to have less features, but sometimes outperform their more expensive counterparts. For example, certain cell phones still don't have touchscreens, yet are more durable than smartphones. Smartphones have touchscreens, a variety of apps … [Read more...]