Official Usability, User Experience & User Interface Guidelines From Companies


Guidelines are considered to be the best resource that designers and developer can use to ensure that the applications and web sites they produce are usable. Operating systems, devices, and development environments are very specific in nature. Because of this, their manufacturers have devised their own set of usability, user experience and user interface … [Read more...]

Why Web Sites With Poor Usability Are Still Being Developed

Why web sites with poor usability are still being developed

We all know about the importance of web site usability. There are countless evangelists, guidelines, books, blogs, research papers and whatnot emphasizing the importance and need to develop usable web sites. Yet, very often we still encounter web sites that frustrate us when we try to do even the most basic of tasks. The web is full of them and Vincent Flanders does a very … [Read more...]

10 Free Web-Based Web Site Accessibility Evaluation Tools

Web Site Accessibility Tools

Web-based web site accessibility evaluation tools are a handy resource for anyone who wants to ensure that the site they are developing meets established accessibility standards. Since web site accessibility is a subset of web site usability, one needs to ensure that the site is accessible as part of the aspects that ultimately make it usable too. The importance of … [Read more...]

The Difference (and Relationship) between Usability and Learnability

Difference And Relationship Between Usability And Learnability

The difference between usability and learnability is a subject that has been discussed a number of times particularly because of the concerns that it raises as these two terms are quite often wrongly used interchangeably. The reason why I will be discussing them in this post is very similar to the reason why I discussed the differences and relationships between Usability … [Read more...]

The 5 Steps Of Selling Web Site Usability To A Company (Part 2)

The Five Steps Selling Web Site Usability

In Part 1 of this post, we explored five techniques that will help you overcome the typical difficulties that you may encounter when trying to sell web site usability evaluation as a service to a company. These techniques have been summarized in an easy-to-remember sentence: First understand usability, then explain the benefits in a language that the company understands, … [Read more...]

The 5 Steps of Selling Web Site Usability to a Company (Part 1)

The 5 Steps of Selling Web Site Usability to a Company

Selling usability is no easy feat. Irrespective of whether you are selling usability evaluation as a service on its own or you form part of a web development company that is trying to sell usability- optimized user interface as an additional service, experience has taught me that there exist a number of difficulties that one typically encounters in the process. In this … [Read more...]

Why Web Site Usability is Important for a Company


On the World Wide Web, a company's web site is the only point of contact that a company has with anyone who is interested in it. Thus, companies entirely rely on their web presence in order to achieve their online goals, be they commercial or otherwise. This scenario, viewed from an alternative perspective means that the user of a company's web site will formulate a … [Read more...]

The Difference (and Relationship) Between Usability and User Experience


After web site accessibility, "user experience" (abbreviated as UX) is probably the phrase that most people tend to confuse usability with. While the topic of the difference between usability and user experience has been discussed by various experts in the respective fields, I feel the need to write about it for two main reasons. The first reason is that several posts … [Read more...]

15 Usability Guidelines for Designing Web Site Links


Having usable web site links is an essential consideration for anyone who is developing or owns a web site. Links are a means for the user to navigate to other pages within the same web site or view related documents and external sites. Having usable links effectively means that users are more likely to achieve the objective of why they are in your web site (be it for … [Read more...]