USEFul – A Framework To Automate Website Usability Evaluation (Part 2)

USEFul – A Framework To Automate Website Usability Evaluation (Part 2)

This article brings to an end a four-part series through which I present my venture into the barely explored field of automated website usability evaluation. As I have stated in my previous articles, the best way to test for usability is to do so using real human users. This form of usability testing and the associated commercial software that allows usability tests to be … [Read more...]

An Evening of Web Usability – Malta, 2012

An Evening Of Web Usability Justin Mifsud Caroline Jarrett Malta 2012

Tuesday 7th February 2012, will be remembered as a milestone in the Maltese Usability and User Experience (UX) calendar since the first usability conference "An Evening of Web Usability" was held. For this prestigious event which was hosted at the University of Malta, I had the honor of speaking alongside one of the leading usability and user experience professionals, Caroline … [Read more...]

An Interview With Caroline Jarrett

An Interview With Caroline Jarrett

With over 17 years of experience working as a Usability and User Experience consultant for her own firm Effortmark and speaking at various conferences worldwide, Caroline Jarrett has long been considered as one of the leading experts in the field. She has also co-authored two of the best-selling books that, in my opinion, should be on every usability and user experience … [Read more...]

12 Effective Guidelines For Breadcrumb Usability and SEO

12 Effective Guidelines For Breadcrumb Usability and SEO

The term “breadcrumb” in web terminology is a metaphor for the way-finding technique employed by Hansel in the Brothers Grimm fairy tale Hansel and Gretel. Although the metaphor is slightly misleading since within a web context, breadcrumbs do not always represent the path from which one has arrived at their current location, the term is clever, catchy and has caught on as the … [Read more...]

Mainstreaming Web Site Usability Through Automated Usability Evaluation

Mainstreaming Web Site Usability Through Automated Usability Evaluation

I have always been intrigued by the fact that although web site usability is proven to be an essential element in web design and development, there still exist an abundance of web sites with poor usability. This paradox is the result of limitations which I have written about in an earlier article on this blog. If these limitations can be overcome, then usability will become … [Read more...]

An Extensive Guide To Web Form Usability

An Extensive Guide To Web Form Usability

As most of you may know by now, last week I have made my debut as a guest blogger on the almighty Smashing Magazine, specifically in the User Experience Design Section. Being chosen to write for them, interacting with such a professional team and eventually seeing my post published is one of my dreams come true as I have been a fan of the mag ever since its commencement. … [Read more...]

Official Usability & Web Site Guidelines of Governments From Around the World

Official Usability & Web Site Guidelines of Governments From Around the World

In most countries, including the United States, the government is the largest single producer, collector, consumer and disseminator of information. With such a strong presence in the daily life of its citizens, most governments, as well as their agencies, develop their own web sites from which they render a number of services. Just like any other web site, these sites operate … [Read more...]

14 Guidelines For Web Site Tabs Usability

14 Guidelines For Website Tabs Usability

Tabs have long been used to show alternative views of the same group of information tabs in software. Known as “module tabs”, these are still used today in web sites. For instance, airline companies such as Ryanair, easyJet and AirMalta use module tabs to enable the user to switch between bookings for flights, hotels and car hire. With the emergence of web sites, tabs … [Read more...]

15 Title Tag Optimization Guidelines For Usability and SEO

Title-Tag-Optimization-Guidelines-Usability-SEO

The HTML title tag defines the name of a web page and should be used to describe content of that page in a concise way. Thus, what is placed between the opening and closing HTML title tag is extremely important for both usability and Search Engine Optimization (SEO). In this post I will discuss proven title tag optimization guidelines that you can use to create the ultimate … [Read more...]

Official Usability, User Experience & User Interface Guidelines From Companies

Official-Usability-User-Experience-Guidelines-Companies

Guidelines are considered to be the best resource that designers and developer can use to ensure that the applications and web sites they produce are usable. Operating systems, devices, and development environments are very specific in nature. Because of this, their manufacturers have devised their own set of usability, user experience and user interface guidelines. This … [Read more...]

Why Web Sites With Poor Usability Are Still Being Developed

Why web sites with poor usability are still being developed

We all know about the importance of web site usability. There are countless evangelists, guidelines, books, blogs, research papers and whatnot emphasizing the importance and need to develop usable web sites. Yet, very often we still encounter web sites that frustrate us when we try to do even the most basic of tasks. The web is full of them and Vincent Flanders does a very nice … [Read more...]

10 Free Web-Based Web Site Accessibility Evaluation Tools

Web Site Accessibility Tools

Web-based web site accessibility evaluation tools are a handy resource for anyone who wants to ensure that the site they are developing meets established accessibility standards. Since web site accessibility is a subset of web site usability, one needs to ensure that the site is accessible as part of the aspects that ultimately make it usable too. The importance of … [Read more...]

The Difference (and Relationship) between Usability and Learnability

Difference And Relationship Between Usability And Learnability

The difference between usability and learnability is a subject that has been discussed a number of times particularly because of the concerns that it raises as these two terms are quite often wrongly used interchangeably. The reason why I will be discussing them in this post is very similar to the reason why I discussed the differences and relationships between Usability and … [Read more...]

The 5 Steps Of Selling Web Site Usability To A Company (Part 2)

The Five Steps Selling Web Site Usability

In Part 1 of this post, we explored five techniques that will help you overcome the typical difficulties that you may encounter when trying to sell web site usability evaluation as a service to a company. These techniques have been summarized in an easy-to-remember sentence: First understand usability, then explain the benefits in a language that the company understands, in … [Read more...]

The 5 Steps of Selling Web Site Usability to a Company (Part 1)

The 5 Steps of Selling Web Site Usability to a Company

Selling usability is no easy feat. Irrespective of whether you are selling usability evaluation as a service on its own or you form part of a web development company that is trying to sell usability- optimized user interface as an additional service, experience has taught me that there exist a number of difficulties that one typically encounters in the process. In this post I … [Read more...]

Why Web Site Usability is Important for a Company

why-web-site-usability-important-company

On the World Wide Web, a company's web site is the only point of contact that a company has with anyone who is interested in it. Thus, companies entirely rely on their web presence in order to achieve their online goals, be they commercial or otherwise. This scenario, viewed from an alternative perspective means that the user of a company's web site will formulate a judgement … [Read more...]