User Experience Challenges In Customer Relationship Management Strategy Planning

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Planning the perfect Customer Relationship Management, or CRM, software is not an easy feat. Many companies don’t understand the tremendous responsibility that goes with such a task, and that’s why so many of them suffer afterwards. There are several difficulties that any business will face when they plan the perfect CRM, it’s unavoidable. That being said, being prepared and … [Read more...]

6 Social UX Guidelines For Enhancing The Social Activity On Your Site

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Social UX is the integration of social media and user experience. Many website owners underestimate the benefits that implementing a social UX strategy can bring to their website. In addition, there are many websites out there which implement a poor user experience strategy just because they copied their competition. This ultimately results in a decrease of the website's social … [Read more...]

User Experience LinkedIn Groups For UX Enthusiasts

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At one point or another, we’ve all been overwhelmed by the numerous amounts of resources circulating throughout LinkedIn. Recommended news for you based on your interests, hundreds upon hundreds of discussions (some of which are annoyingly ‘fluff’ material), non-stop updates shared by your connections – identifying your interests to sift material seems like a waste and all can … [Read more...]

6 User Experience Statistics You Should Pay Attention To

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Numbers, feedback, trends and other statistics coming from several areas which lie within and outside an organisation are factored so deeply in User Experience (UX) that they make their gathering, evaluation and the setting of action points an intricate science in and of itself. Indeed, the depth that is involved in the field of User Experience and its growing prevalence that … [Read more...]

3 Ways Your User Experience Team Can Improve A Banking Website

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A popular experience that has touches our lives on a frequent basis involves that of banking - a rather important institution that in the beginning of the century has seen a dramatic shift. The general consensus affirms that bank-goers are faced with an arrangement of inconveniences - bothersome trips to the bank; uncomfortable working hours; minutes wasted on waiting in line; … [Read more...]

4 Ways To Shift Your Business Structure To Provide A Better User Experience

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Businesses with an online presence face one unified challenge - getting more people to visit and stay engaged on their websites. Websites are continually increasing and online businesses are constantly striving to capture visitors’ ever-shortening attention spans. With that in mind, here are four tips to help shift your business structure to provide a better user experience for … [Read more...]