The Benefits of Merging Quantitative and Qualitative Data In UX Studies

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User experience researchers and online analysts are no strangers to data. There is also no denying that it is a must-have element of conversion optimization specialist’s weaponry. Data allows you to back up your decisions scientifically and predict their outcome. In this article we want to show you two types of data - quantitative and qualitative and convince you (if you … [Read more...]

Card Sorting: A Quick And Dirty Guide For Beginners

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Card sorting is an easy and reliable method to get valuable insights about how your web content should be organized in order to meet the expectations of your target group. This, however, will happen only if you know when and how to use card sorting, what to expect, what not to expect and, finally, how to interpret the results. This article can help you cover these bases. … [Read more...]

16 Best Customer Experience (CX) Enterprise Software Platforms

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Customer Experience (CX) is the sum of experiences that people have during the whole relationship with a given product/service. This also pertains to the enterprise businesses. Good impression can win you trust and love from many, but bad impression can quickly make them run to your competitors. What is more, the businesses with higher NPS (Net Promoter Score) grow faster than … [Read more...]

30 Useful User Experience (UX) Tools

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With the growing access to online services, websites and web applications have developed to become increasingly complex. If you are reading this article, the chances are you use the Internet not only to relax but also for work. Perhaps even for running your own business. The success of every business depends on aligning business goals with customer needs. You can use variety … [Read more...]