16 Best Customer Experience (CX) Enterprise Software Platforms

customer-experience-enterprise-software

Customer Experience (CX) is the sum of experiences that people have during the whole relationship with a given product/service. This also pertains to the enterprise businesses. Good impression can win you trust and love from many, but bad impression can quickly make them run to your competitors. What is more, the businesses with higher NPS (Net Promoter Score) grow faster than … [Read more...]

30 Useful User Experience (UX) Tools

user-experience-ux-tools

With the growing access to online services, websites and web applications have developed to become increasingly complex. If you are reading this article, the chances are you use the Internet not only to relax but also for work. Perhaps even for running your own business. The success of every business depends on aligning business goals with customer needs. You can use variety … [Read more...]